1. Information we process
Depending on how you use the store, we may process:
- Website username, password hash, recovery token hash, account status, and session information;
- Discord user ID and wallet connection information when you choose to link Discord;
- Prepaid balance, wallet movements, purchases, recharges, refunds, and support history;
- Purchased account information and the date and time credentials were first revealed;
- Security information such as IP-derived identifiers, request logs, browser data, and fraud signals;
- Payment references, provider status, currency, and amount. We do not store complete card numbers.
2. How we use information
- Create and protect customer accounts and sessions;
- Process payments, prepaid balance, orders, and digital delivery;
- Display purchase history and provide customer support;
- Detect fraud, abuse, unauthorized access, and payment disputes;
- Maintain operational, accounting, security, and legal records;
- Improve website reliability, performance, pricing, and customer experience.
3. Service providers and sharing
We do not sell personal information for advertising. Information may be shared only when necessary with payment providers, Discord, hosting and database providers, security tools, professional advisers, or competent authorities.
Current payment providers may include Stripe, Mercado Pago, and NOWPayments. Each provider processes information under its own privacy terms.
4. Cookies and local storage
We use essential cookies to keep customers signed in, protect requests against forgery, and maintain security. The browser may also store preferences such as the selected language.
Disabling essential cookies may prevent login, checkout, purchase history, and administrative features from working.
5. Retention
We retain information for as long as necessary to deliver services, protect customers, investigate disputes, prevent fraud, maintain financial records, and comply with applicable obligations.
Removing a purchase from My Purchases hides it from the customer interface but does not automatically erase the administrative transaction record.
6. Security
We apply technical and organizational safeguards. Website passwords are stored as protected hashes, and delivered credentials are encrypted at rest. Access to administrative information is restricted.
No online system can guarantee absolute security. Customers must protect their password and recovery token and report suspected unauthorized access.
7. Your choices and rights
Depending on your location, you may request access, correction, deletion, restriction, portability, or information about the processing of your data. Some records may need to be retained for security, disputes, accounting, fraud prevention, or legal compliance.
Requests can be submitted through our official Discord support channel.
8. International processing and updates
Our customers and service providers may be located in different countries. Information may therefore be processed outside your country with safeguards appropriate to the service and applicable law.
We may update this Policy as the store and its providers change. The current version and update date will remain available on this page.